Privacy Policy

1.         Introduction

1.1 Purpose

To provide a clear privacy policy relevant to the SISHA International website at www.sisha.org (the website) and the terms and conditions attached to any use of the website.

1.2 Scope

SISHA International is the operator and owner of the website, assisted from time to time by third party web design companies. Any person can access the website at any given time using the navigation tools located on the website. A person’s use of and access to the website indicates acceptance of the terms and conditions of use contained within this policy.

1.3 Policy

SISHA International regards information privacy as an important part of our relationship with our supporters and donors. The Website Privacy (Donors) Policy applies to all users of the website and conforms to Internet privacy standards. SISHA International is the operator and owner of the website, assisted from time to time by third party web design companies. Terms and conditions of this policy are subject to change at the sole discretion of SISHA International, with acceptance of terms and conditions indicated by use of the website.

2.         Collection of Information

In order to make donations to SISHA International via the SISHA International website, we may require information from you in order to provide the best possible service and comply with administrative regulations stipulated by the Australian Government. All correspondence provided to SISHA International may also be collected and stored, particularly in regard to donor contact details. Any information collected by SISHA International is collected via correspondence from you or your company. This may be via the telephone, email, mail, facsimile or directly through our website.

3.         Use of Collected Information

Any donor details collected by SISHA International will not be disclosed to any third parties unless under the authorised expressed consent of that donor. Donor information will be used by SISHA International to comply with administrative and financial recording requirements as stipulated by the Australian Government.

4.         Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

5.         Access to Collected Information

If your personally identifiable information changes, or if you no longer desire to be a supporter of SISHA International, you may correct, update, delete or deactivate it by emailing us at info@sisha.org

6.         Communications

SISHA International uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails or newsletters. If at any time a supporter or donor wishes not to receive such correspondence, they can request to be removed from any SISHA International mailing lists by emailing us at info@sisha.org

7.         Third Parties

SISHA International does not share any donor information with third parties unless stipulated by Australian Law.

8.         Legal

We reserve the right to disclose your personally identifiable information as required by Australian law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

9.         Links

We reserve the right to disclose your personally identifiable information as required by Australian law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

10.      Changes to Donor Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

11.      SISHA International Donation Security Policy

SISHA International uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

• Payments are fully automated with an immediate response.

• Your complete credit card number cannot be viewed by SISHA International or any outside party.

• All transactions are performed under 128 Bit SSL Certificate.

• All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.

• eWAY is an authorised third party processor for all the major Australian banks.

• eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by SISHA International.

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au.

12.      Delivery Policy

Once you have entered your personal details and submitted your donation to SISHA International online, the information that you have provided will be used to process the applicable donation via SISHA International’s merchant facilities. Once SISHA International is notified of your donation, SISHA International will send you an official SISHA International donation receipt, personal thank you letter and for donations over $5000, a SISHA International Certificate of Appreciation via email within 3 working days of receiving notification of your donation. If you have not received notification from SISHA International within 5 working days of making your online donation, please contact SISHA International on donation.details@sisha.org and we will respond immediately to your query.

13.      Refund Policy

Unfortunately due to the nature of our activities we are unable to refund donations. However, if you enter an incorrect donation amount please contact donation.details@sisha.org within five (5) working days of the date you made the donation, stating your correct donation amount and we will do our best to correct this for you.

14.      Intellectual Property

All intellectual property in relation to material included on this site belongs to SISHA International (unless otherwise stated), and Users obtain no interest in that property. All material on this site is protected by Australian and international copyright and other intellectual property laws. Users may not do anything which interferes with or breaches those laws or the intellectual property rights in the material.

15.      Downloading of Material from the Website

Users may download and view the material or print a copy of material on this site for personal, non-commercial or educational use provided you do not modify the copy from how it appears on this site (including any copyright notice). All rights not expressly granted under these terms of use are reserved. Special permission may be granted for using materials that appear on this site for reasons otherwise stated only by gaining written approval from SISHA International’s Chief Executive Director by contacting info@sisha.org

16.      Third Party Content

This site may include third party content which is subject to that third party’s terms and conditions of use.

17.      Third Party Websites

This site may include links to third party sites which are not related to SISHA International and in relation to which SISHA International has no control or interest. The appearance of those links on this site does not indicate any relationship between SISHA International and that third party or any endorsement by SISHA International of that third party, its site or the products or services which it is advertising on this site.

18.      Loss or Damage

SISHA International will have no responsibility or liability in relation to any loss or damage which you incur, including damage to your software or hardware, arising from your use of or access to this site.

19.      Lawful Use of Website

Users will not use this site for any purpose or in any way which is unlawful.